At Below2k.com, we strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not satisfied with your order, we are here to help. Please review our return policy below:

Return Eligibility

- **Time Frame:** Returns are accepted within 30 days of the purchase date 

- **Condition:** Items must be unused, in their original packaging, and in the same condition that you received them.

- **Proof of Purchase:** A receipt or proof of purchase is required for all returns.

Refund Process

We will initiated refund within 5-7 working days.

 Non-Returnable Items

Certain items are non-returnable. These include:

- Perishable goods

- Personalized items

- Gift cards

- Items marked as final sale

 Return Process

1. **Initiate a Return:**

   - To initiate a return, please contact our customer service team at contact@below2k.com or 8010426274 with your order details and reason for the return.

2. **Return Authorization:**

   - Once your return request is approved, we will provide you with a return authorization number and instructions on how to send your item back to us.

3. **Shipping:**

   - You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.

4. **Inspection and Refund:**

   - Once we receive your returned item, we will inspect it to ensure it meets the return eligibility criteria. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 4 days.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at contact@below2k.com or 8010426274. We will arrange for a replacement or refund, including any shipping costs incurred.

 Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at contact@below2k.com or +91 8010426274.

Contact Us

If you have any questions about our return policy, please contact us at:

Below2k.com 

Shop No.2 , Vaigin vado, Nachinola, Bardez, Goa

Email: contact@below2k.com

Phone: +91 8010426274

Thank you for shopping with Below2k.com. We appreciate your business and are committed to providing you with quality products and excellent customer service.